Shipping policy

  • SHIPPING

    for FLOMECmeters.com Online Customers

  • FULFILLMENT

    All in stock items will be shipped next business day if ordered before 3pm CST

    Expedited Orders must be placed before 1pm CST to be shipped same day

    GPI will advise on lead time for build to order items that are ordered

    All orders ship from Wichita, KS via FedEx

    We DO NOT ship to PO Boxes

    We DO NOT ship online orders outside of the United States

  • SHIPPING RATES
    SHIPPING TO METHOD PRICE
    Contiguous United States Standard (3-5 business days) FREE (Orders $49.00 or more)*
    Contiguous United States Standard (3-5 business days) $9.99 (Orders $48.99 or less)
    Contiguous United States Expedited (1-2 business days) Calculated at checkout
    Alaska/Hawaii Standard or Expedited Calculated at checkout

    * Some exclusions apply

    Shipping options are determined by carrier capabilities. Please note that overnight and 2-day shipping options do not include weekend delivery. Shipping options and costs are calculated based on the provided shipping address.

    For orders outside of the U.S. please contact Product Support or use our "Where to Buy" link to locate a distributor in your area.

  • RETURNS

    for FLOMECmeters.com Online Customers

  • For returns of items purchased from our website, please contact us at shop@gplains.com

    We accept the return of unused products for 60 days from the date of purchase. Please ensure all items are packaged securely and arrive back to us in their original, unused condition and packaging. We reserve the right to deny any item that does not meet these requirements. Original and return shipping costs are nonrefundable, and a 15% restocking fee is deducted for any returned products. Once the returned product is received and evaluated, the return refund will be applied to the original order payment method.

  • Customers Who Have Purchased from a GPI/GPRO/FLOMEC Distributor or Retailer

    If you've purchased through an authorized distributor or retailer, please contact them directly.

  • Authorized Distributors & Retailers

    All Distributors and Retailers need to contact Product Support for returns.

    Fuel Product Distributors: 800-835-0113800-835-0113 or GPI-GPROtech@gplains.com

    Meter Product Distributors: 800-835-0113800-835-0113 or FLOMECtech@gplains.com